FAQ (Frequent most asked questions) - International

Churches and groups such as cell groups, bible study groups, youth groups, ladies/ men's groups, and special divisions (health). 

That signpost members/newcomers back to the main Church. 

 

Do you need a permanent building and storage space?

No, this is flexible around your current set up. Looprun Response Services means the items are to be in an out from store to distribution to help people in need within your community. If items are stored then it means that a person in need is not getting access to available free resources.

This is for outreach. The donated items can be brought back to the church/ community group venue for distribution straight away. If there are items leftover then to go out to outreach locally. Such as a homeless shelter, youth hostel, care home, supportive housing, soup kitchen, orphanage, and widow/widowers. 

 

We are looking for a venue/ or looking to change it? 

We have a free location match service for venue hiring. This is available to those who sign up to Looprun In Store: Click here

 

What is a DP (Distribution Point)?

A nominated church headquarter/ zonal/ regional location used for temporary in and out monthly storage. For bulk donated items such as non perishables, toiletries, clothing, gifts/ toys and electrical devices. A church branch/ cell group will be assigned access to a local DP location. 

 

Can I introduce other branches/ cell groups? Yes, the more branches/ cell groups the greater the impact. Looprun provides a bespoke response service. Therefore we match free resources to any church/ cell group internationally. 

 

How often do I need to collect and distribute donations? It is flexible (weekly, fortnightly or when you can within the month). For international signups (outside the UK/USA) this is monthly. 

 

What are the steps to get started?

To fast track Sponsorship each church completes the next steps

• Step 1 Watch the Introduction video: www.loopruninstore.online/watchvideo 

• Step 2 Read FAQ (Frequently Asked Questions)

• Step 3 Fill in Sign up form - Once approved then Sponsorship ID sent to access training and free supportive services 

• Step 4 Refer - Share the good news with other churches - help impact more people in need

You will need to confirm the following details:

• The main Pastor of the Church and their contact details

• The main church/ cell group venue 

• The delivery address 

• The Coordinator contact details 

 

What is the Starter pack?

This gives churches access to pick up Looprun free food donations and more locally:

Each church branch that signs up receives:

x3 hi-vis vests/ bands

x3 Digital I.D 

x3 Portal access to training 

 

Referrals 

For any future church referrals kindly signpost them to the the main Looprun website. 

 

What is RSBA1?

RSBA1 Supportive Services is a platform to help people get back on their feet. 

R - Response - Free food donations, essentials and more 

S - Sustain - Budgeting and Planning 

B - Build - Upskilling and development 

A - Achieve - Share your success story to inspire others

 

Can I share my donations with another church branch? No, as we provide provision by location and RSBA1 referrals.  

 

What if I sign up after the 15th May 2025? Sponsorship is not valid and you would need to pay for your starter pack. 

 

When can I receive donated items? 3-4 weeks when you assign a coordinator and access the training portal provided by Looprun Admin.

 

Can I receive donations in rural areas? Yes, as we can set up a collection locations near by.

 

Where do you get your donations from? From stores listed with us, collection points, warehouse providers and we have our own store with products.

 

After I sign up when can I start? You will receive the sponsorship ID to access our training portal - not to be shared. 

 

How long does onboarding take? A few hours, provided that you have volunteers contact details and then waiting for 3-4 weeks for donation allocation. In the meantime you will refer to our supportive services platform.

 

Why does it take 3-4 weeks to receive the free food donations?

• The Coordinator will receive their ID and training portal access first. 

• The Coordinator needs to complete their online onboarding - Providing contact details of the 2 volunteers

• Coordinator gets access to supportive services - E flyer marketing pack

• Then the 2 volunteers receive their own ID and portal access

• 2 volunteers complete their online onboarding

• Once full team completes onboarding - Coordinator is sent closest DP location to collect hi-vis vest/ bands and 1st pick up of donations. 

 

How many food items can I receive for people in need?

It is based on RSBA1 referrals as we need to know they are people really in need and how we can best support them.

 

When will I know a service user is no longer needing the free food donations?

Looprun does not refuse people for food donations. This is a free and confidential support service with no voucher or limit. 

However by referring them to Supportive Services and when they reach their Achieve stage it means their need has been met. 

 

What is the requirement to be a volunteer?

• Minimum 18 year of age and over 

• Must have access to a mobile phone with data/ internet access

• Food Safety certificate if handling perishable resources (UK and USA only)

 

Can volunteers get access to the free food donations?

Yes, if they are in need then they then can take some items however the majority goes to service users. In this circumstance a volunteer would need to register on RSBA1 Supportive Services to ensure they are sustained too.